FAQ

We love gifting plants to your loved ones. If your order is a gift, please specify that in the “special instructions” box on the check-out page. Include your note to your loved one in that box as well. 

Once you place an order, the estimated delivery time is 4-10 business days. Delivery arrival is typically between the hours of 1 PM -  9PM. We try to deliver all orders as soon as we can but we are a small team. We will notify you via text or email the day your order is out for delivery.

If your order needs to be delivered on a specific day, please specify that in the “special instructions” box on the check-out page or you can call us at 

347-593-1194

Yes! Someone must be available to receive the delivery. We can leave your order with a doorman, a roommate, a friend, etc. but plants can not be left out on the curb until you arrive. 

We ensure that all our plants are healthy and do our best to hand-pick plants that look exactly like on our site. However, depending on the growing season some plants such as our Fiddle Leaf Fig can vary in size. Our plants also come in grower/nursery pots. 

We want to make sure your plants thrive in your home so we created a plant care guide for your to review. If you have additional questions please reach out via email to hello@juanitasplants.com

Go ahead and wipe down the leaves of your plant with a damp cloth and get familiar with your new plant. Find a space for your new plant in your home where it will thrive based on our care guide. 

Sharing your plants on social media is super helpful to our shop (tag us @juanitasplants)